Refund Policy for Online Workshops by Eductapom.com, an asset of Kohoki Design SAS.

Kohoki Design SAS and its partners are committed to providing high-quality online workshops. We adhere to the consumer rights outlined in Code de la consommation and Directive 2011/83/EU on consumer rights, integrated into French law.

1. Right of Withdrawal

In compliance with Article L. 221-18 et seq. of the Code de la consommation, participants have the right to withdraw from an online workshop purchase within 14 days from the date of transaction without providing any reason. This period allows consumers to assess their purchase decision for digital services.

2. Conditions for Refund

If the online workshop has commenced within the 14-day withdrawal period, the participant forfeits the right to a full refund, as stated under Article L. 221-28, paragraph 13 of the Code. This applies when the participant expressly agrees to immediate service commencement and acknowledges the subsequent loss of the withdrawal right.

Refunds for workshops canceled or rescheduled by Kohoki Design SAS will be provided without delay, in accordance with Article L. 216-2, ensuring reimbursement within a reasonable period.

3. How to Request a Refund

To request a refund within the legal framework, participants should send a formal written notice via email or registered mail to Kohoki Design SAS, indicating their intent to withdraw and including relevant transaction details.

4. Exclusions

Refunds are not applicable if the workshop is recorded and accessible for download or permanent access, as such digital content meets the exemption criteria under Article L. 221-28, paragraph 13.

I. Identity of the publisher

⇛ Kohoki Design SAS

16 Av Gal. De Gaulle

95100 Argenteuil

RCS PONTOISE 922 310 586

Contact: Didier K. NZIMBI

WhatsApp: +337 8187 5170

Email: contact@kohoki.design

II. Host

⇛ Hostinger International Ltd:

61 Lordou Vironos str.

6023 Larnaca

Chypre.

⇛ GOOGLE:

Gordon House, Barrow St

Dublin 4, Ireland

III. Copyright

The entire content of the website is protected by copyright. Any reproduction or representation, in whole or in part, of the site or its content, by any means whatsoever, is strictly prohibited without the express authorization of KOHOKI DESIGN SAS.

IV. Hyperlinks

The website may contain hypertext links to other websites. KOHOKI DESIGN SAS has no control over these sites and declines all responsibility for their content.

V. Protection of personal data

KOHOKI DESIGN SAS is committed to respecting the privacy of its users and protecting their personal data. To find out more about how KOHOKI DESIGN SAS collects and uses personal data, please consult the site's privacy policy.

VI. Modification of legal notices

KOHOKI DESIGN SAS reserves the right to modify the legal notices at any time. The applicable version is the one that is online on the date of consultation of the site.

Privacy Policy of the KOHOKI DESIGN SAS website, in accordance with the General Data Protection Regulation (GDPR):

1. Object

The purpose of this privacy policy (hereinafter the “Privacy Policy”) is to define the terms of collection and use of personal data by KOHOKI DESIGN SAS (hereinafter “The Company”) on this website ( hereinafter the “Site”).

2. Personal data collected

The Company collects the following personal data:

Identification data, such as first name, last name, postal address, telephone number and email address;

Connection data, such as IP address, browser used and date and time of connection;

Browsing data, such as pages viewed, links clicked and interactions with Site content;

Participation data, such as comments and contributions published on the Site.

3. Purposes of collection

Personal data is collected for the following purposes:

Management of user accounts;

Managing registrations for Company events and activities;

Managing requests for information;

Carrying out surveys and polls;

Sending newsletters and informative communications;

Improving the Site.

4. Recipients of personal data

Personal data is intended for the Company's internal services, as well as its technical service providers.

5. Rights of data owners

Data owners have the following rights:

The right to access their personal data;

The right to rectify their personal data;

The right to erase their personal data;

The right to limit the processing of their personal data;

The right to migrate their personal data;

The right to deny the processing of their personal data.

Data owners may exercise their rights by sending a written request to the Company at the following address:

KOHOKI DESIGN SAS

16 Av Gal. De Gaulle

95100 Argenteuil

RCS PONTOISE 922 310 586

Contact: Didier K. NZIMBI

WhatsApp: +337 8187 5170

Email: contact@kohoki.design

6. Security of personal data

The Company implements appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, dissemination or unauthorized access.

7. Modification of the Privacy Policy

The Company reserves the right to modify the Privacy Policy at any time. The applicable version is the current online on the date of consultation of the Site.

8. Contact

For any questions related to the Privacy Policy, you can contact the Company at the following address:

KOHOKI DESIGN SAS

16 Av Gal. De Gaulle

95100 Argenteuil

RCS PONTOISE 922 310 586

Contact: Didier K. NZIMBI

WhatsApp: +337 8187 5170

Email: contact@kohoki.design

1. Object

In accordance with the French law, "Loi pour la confiance dans l'économie numérique (LCEN)", of June 21, 2004, these Terms Of Use (hereinafter "TOU") are intended to define the conditions of access and use of the Company's website. “KOHOKI DESIGN SAS” (hereinafter the “Site”).

2. Acceptance of the TOU

Access and use of the Site are subject to acceptance of these TOU by the user. By accessing and using the Site, the user undertakes to respect these TOU.

3. Access to the Site

Access to the Site is free and open to all.

4. Content of the Site

The Site contains information about the Company “KOHOKI DESIGN SAS”, its objectives, its activities, its events, etc.

5. Use of the Site

The user undertakes to use the Site in accordance with the current laws and regulations.

The user undertakes in particular not to use the Site for:

Disseminating illegal content, including hateful, discriminatory, child pornography, etc.

Disseminate content contrary to public order or good morals.

Disseminate content that infringes the rights of third parties, in particular intellectual property rights.

Disseminate content likely to harm the reputation or image of the Company “KOHOKI DESIGN SAS”.

6. Responsibility of the Company “KOHOKI DESIGN SAS”

The Company “KOHOKI DESIGN SAS” is committed to providing a quality Site.

The Company "KOHOKI DESIGN SAS" cannot, however, be held responsible for any damage, regardless its nature, resulting from the use of the Site, including, without limitation, any direct, indirect, fortuitous, special, consequential or punitive, arising from the use of the Site or any information contained therein.

7. Hyperlinks

The Site may contain hypertext links to other websites. The Company “KOHOKI DESIGN SAS” exercises no control over these sites and declines all responsibility for their content.

8. Modification of the TOU

The Company “KOHOKI DESIGN SAS” reserves the right to modify these TUSs at any time. The applicable version is currently online on the date of consultation of the Site.

9. Applicable law and competent jurisdiction

These TOU are governed by French laws. Any dispute relating to the interpretation or execution of these TOU will be subject to the jurisdiction of the French Courts.

10. Contact

For any questions related to these TUSs, you can contact the Company “KOHOKI DESIGN SAS” at the following address:

KOHOKI DESIGN SAS

16 Av Gal. De Gaulle

95100 Argenteuil

RCS PONTOISE 922 310 586

Contact: Didier K. NZIMBI

WhatsApp: +337 8187 5170

Email: contact@kohoki.design

Preamble

These terms of service (hereinafter "TOS") apply to all sales of services concluded by KOHOKI DESIGN SAS, whose head office is located at 16 av du Gal. de Gaulle 95100 Argenteuil France, registered with the RCS Pontoise 922310586.

Article 1: Object

The purpose of the TOS is to define the terms of sale of services by KOHOKI DESIGN SAS to individual and professional clients.

Article 2 - Scope

The TOS apply to all sales of services concluded by KOHOKI DESIGN SAS on this website.

The TOS are accessible at any time on this website and from KOHOKI DESIGN SAS's main website (www.kohoki.design).

Article 3 - Mandatory nature of the TOS

The TOS are concluded in French.

The TOS are enforceable against the customer as long as they have been communicated to him in a readable and understandable manner before the conclusion of the contract.

In the event of a contradiction between the TOS and the special conditions concluded between KOHOKI DESIGN SAS and the client, the special conditions will prevail.

Article 4 - Purpose of the contract

The purpose of the contract concluded between KOHOKI DESIGN SAS and the client is the sale of services by KOHOKI DESIGN SAS to the client.

The nature of the services is described on this website.

Article 5 - Prices of services

The prices of the services are indicated on this website.

Prices are expressed in Euros and estimated values in US Dollars, tax not included.

Article 6 - Payment terms

Payment for services can be made by credit card or bank transfer.

Article 7 - Delivery terms

The services are delivered to the address indicated by the customer when ordering.

Delivery times are indicated on this website.

Article 8 - Right of withdrawal

With the exception of certain services which are excluded from the scope of application, such as accommodation, transport, catering, leisure, shows or downloadable content, individual clients have 14-days right withdrawal from their purchase date of service.

Professional clients do not have the right of withdrawal.

Article 9 - Guarantee of services

KOHOKI DESIGN SAS guarantees the services against any hidden defects.

Article 10 - Liability

KOHOKI DESIGN SAS is responsible for damage caused to the customer by its services under the conditions provided for by law.

Article 11 - Termination of the contract

The contract may be terminated by either party in the event of a serious breach of its obligations by the other party.

Article 12 - Applicable law and attribution of jurisdiction

These TOS are subject to French law.

Any dispute related to the conclusion, execution or interpretation of these TOS will be subject to the jurisdiction of the French courts.